Privacy Policy

Statement on the Duty to Disclose Information

The protection of your personal data is of particular importance to us. We therefore process your data exclusively in accordance with legal requirements (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing in connection with our website.

Contact Us

If you contact us via the form on our website or by email, we will store the information you provide for six months so that we can process your inquiry and address any follow-up questions. We will not share this information without your consent.

Data storage

Please note that, in order to simplify the purchasing process and facilitate subsequent contract fulfillment, we use cookies to store the IP address of the internet connection owner, as well as the buyer’s name, address, and payment information. The data you provide is necessary for the performance of the contract or for the implementation of pre-contractual measures. Without this data, we cannot enter into a contract with you. No data is transferred to third parties, with the exception of the transfer of payment data to the processing banks/payment service providers for the purpose of debiting the purchase price, to the shipping company we have commissioned for the delivery of the goods, and to our tax advisor to fulfill our tax obligations.

If the purchase process is canceled, the data we have stored will be deleted. If a contract is concluded, all data related to the contractual relationship will be stored until the expiration of the tax retention period (7 years).

In addition, the following data—name, address, purchased goods, and date of purchase—will be stored until the product liability period expires (10 years). Data processing is carried out in accordance with the legal provisions of Section 96(3) of the Telecommunications Act (TKG) and Article 6(1)(a) (consent) and/or (b) (necessary for the performance of a contract) of the GDPR.

Cookies

Our website uses cookies. We use them to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

If you do not wish to do so, you can configure your browser to notify you when cookies are set and allow them only on a case-by-case basis.

If you disable cookies, the functionality of our website may be limited.

Web Analytics

Our website uses features of the web analytics service Google Analytics. This involves the use of cookies, which enable an analysis of how users interact with the website. The information generated in this way is transmitted to the provider’s server and stored there.

You can prevent this by configuring your browser so that cookies are not stored.

Your IP address is recorded but immediately anonymized. As a result, only a rough location can be determined.

Data processing is carried out in accordance with the legal provisions of Section 96(3) of the Telecommunications Act (TKG) and Article 6(1)(a) (consent) and/or (f) (legitimate interest) of the GDPR.

In accordance with the GDPR, our goal is to improve our services and our website. Because we value our users’ privacy, user data is pseudonymized.

User data is retained for a period of 12 months.

Embedded content from other websites

Posts on this website may contain embedded content (e.g., videos, images, posts, etc.). Embedded content from other websites behaves exactly as if the visitor had visited that other website.

These websites may collect data, use cookies, embed additional third-party tracking services, and record interactions with this embedded content.

Your rights

You generally have the right to access, rectification, erasure, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may file a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.

Leadfeeder

Leadfeeder, operated by Liidio Oy / Leadfeeder, Mikonkatu 17 C, 00100 Helsinki, Finland. Leadfeeder accesses the list of website visitors’ IP addresses provided by Google Analytics in its reports and links this list of IP addresses to information about the companies associated with those IP addresses on the internet. Due to the truncation of website visitors’ IP addresses already performed during the use of Google Analytics, no direct personal reference is established. A personal reference may arise by presumption when reviewing the linked company information. For more information about Leadfeeder and the data collected, please visit: www.leadfeeder.com/privacy/. For information about Leadfeeder and compliance with the General Data Protection Regulation (GDPR), please visit: help.leadfeeder.com/faqs-and-troubleshooting/is-leadfeeder-ready-for-gdpr.

Use of cookies and other technologies for web analytics and advertising purposes

To the extent that you have provided your consent pursuant to Article 6(1)(a) of the GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose has been fulfilled and we have ceased using the respective technology, the data collected in this context will be deleted. You may withdraw your consent at any time with future effect. Further information regarding your options for revocation can be found in the section “Cookies and Other Technologies.” Additional information, including the basis for our cooperation with the individual providers, can be found under the respective technologies. If you have any questions regarding the providers and the basis for our cooperation with them, please contact us using the contact information provided in this Privacy Policy.

Use of Google Services

We use the technologies described below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google’s technologies regarding your use of our website is generally transmitted to a server operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. There is no adequacy decision by the European Commission for the United States. Our cooperation is based on the European Commission’s Standard Data Protection Clauses. If your IP address is collected via Google technologies, it is truncated before being stored on Google’s servers by activating IP anonymization. Only in exceptional cases is the full IP address transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded between joint controllers for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy.

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), which is used to create usage profiles using pseudonyms. Cookies may be used for this purpose. Your IP address is not combined with other data held by Google. Data processing is carried out on the basis of a data processing agreement with Google.

To optimize the marketing of our website, we have enabled data sharing settings for “Google products and services.” This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google under these settings is based on a separate agreement between the data controllers. We have no influence over the subsequent data processing by Google.

Further enrichment

In addition to using Google Analytics, Software ReUse GmbH uses the Leadfeeder service, which is operated by Liidio Oy / Leadfeeder, Mikonkatu 17 C, 00100 Helsinki, Finland. Leadfeeder accesses the list of website visitors’ IP addresses provided by Google Analytics in its analysis and links this list of IP addresses to information about the companies that can be found on the internet under these IP addresses. Because the IP addresses of website visitors are already truncated when Google Analytics is used, no direct personal reference is established. A personal reference may arise by way of inference when reviewing the linked company information. For more information about Leadfeeder and the data collected, please visit: www.leadfeeder.com/privacy/. For information about Leadfeeder and compliance with the General Data Protection Regulation (GDPR), please visit: help.leadfeeder.com/faqs-and-troubleshooting/is-leadfeeder-ready-for-gdpr.

GOOGLE ADS

For advertising purposes in Google search results and on third-party websites, a so-called Google remarketing cookie is set when you visit our website. This cookie enables interest-based advertising by automatically collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID based on the pages you have visited. Any further data processing takes place only if you have enabled the “personalized ads” setting in your Google Account. In this case, if you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing.

GOOGLE RECAPTCHA

To protect our web forms from misuse and to prevent spam generated by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your use of our website using JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. No personal data is read or stored from the input fields of the respective form.

GOOGLE FONTS

To ensure consistent presentation of content on our website, the “Google Fonts” script collects data (IP address, time of visit, device and browser information), transmits it to Google, and Google then processes it. We have no control over this subsequent data processing.

YOUTUBE VIDEO PLUGIN

When embedding third-party content using the YouTube video plugin in the enhanced privacy mode we use, data (IP address, time of visit, device and browser information) is collected, transmitted to Google, and subsequently processed by Google only if you play a video.

Use of Microsoft services for web analytics and advertising purposes

We use the technologies described below from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is based on an agreement between joint controllers pursuant to Art. 26 of the GDPR. The information automatically collected by Microsoft technologies regarding your use of our website is generally transmitted to a server operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, and stored there. There is no adequacy decision by the European Commission for the United States. Our cooperation is based on the European Commission’s Standard Data Protection Clauses. Further information regarding data processing by Microsoft can be found in Microsoft’s privacy policy.

MICROSOFT ADVERTISING

For advertising purposes in Bing, Yahoo, and MSN search results, as well as on third-party websites, the so-called Microsoft Advertising Remarketing Cookie is set when you visit our website. This cookie enables interest-based advertising by automatically collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID based on the pages you have visited.

For website analytics and event tracking, we use Microsoft Advertising Universal Event Tracking (UET) to measure your subsequent usage behavior if you arrived at our website via a Microsoft Advertising ad. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, as well as information regarding your use of our website based on events specified by us, such as visiting a webpage or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms. If your internet-enabled devices are linked to your Microsoft account and you have not disabled the “Interest-Based Advertising” setting in your Microsoft account, Microsoft may generate reports on usage behavior (specifically, cross-device user numbers), even if you switch devices—so-called “cross-device tracking.” We do not process personal data in this regard; we merely receive statistics generated based on Microsoft UET.

Use of Facebook Services

USE OF FACEBOOK PIXEL

We use the Facebook Pixel in connection with the technologies described below from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a webpage or subscribing to a newsletter), from which usage profiles are created using pseudonyms. To this end, when you visit our website, the Facebook Pixel automatically sets a cookie that enables your browser to be recognized when visiting other websites via a pseudonymous cookie ID. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook technologies regarding your use of our website is generally transmitted to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the United States. To the extent that data transfer to the United States falls under our responsibility, our cooperation is based on the European Commission’s Standard Data Protection Clauses. Further information about data processing by Facebook can be found in Facebook’s Privacy Policy.

FACEBOOK ANALYTICS

As part of Facebook Analytics, statistics on visitor activity on our website are generated from the data collected via the Facebook Pixel regarding your use of our website. Data processing is carried out on the basis of a data processing agreement with Facebook. This analysis helps us optimize the presentation and marketing of our website.

FACEBOOK ADS

We use Facebook Ads to promote this website on Facebook and other platforms. We determine the parameters of each advertising campaign. Facebook is responsible for the actual implementation, particularly for deciding where to place the ads for individual users. Unless otherwise specified for each technology, data processing is carried out on the basis of an agreement between joint controllers in accordance with Article 26 of the GDPR. Joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. Subsequent data processing by Facebook Ireland is not covered by this.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behavior on our website, we use Facebook Pixel Remarketing to deliver personalized advertising.

We use Facebook Pixel Conversions to track your subsequent usage behavior for web analytics and event tracking purposes if you arrived at our website via a Facebook Ads advertisement. Data processing is carried out in accordance with a data processing agreement with Facebook.

Other providers of web analytics and online marketing services

USE OF ADOBE FONTS FOR CONTENT DISPLAY

To ensure consistent display of content on our website, data (IP address, time of visit, device and browser information) is collected via the “Adobe Fonts” script code provided by Adobe, Inc., 345 Park Avenue, San Jose, CA 95110-2704, USA (“Adobe”), transmitted to Adobe, and subsequently processed by Adobe. We have no influence over this subsequent data processing. There is no adequacy decision by the European Commission for the United States. Our cooperation is based on the European Commission’s Standard Data Protection Clauses. Data processing is carried out on the basis of an agreement between joint controllers pursuant to Article 26 of the GDPR.

Microsoft Clarity

Our website uses Hotjar to collect information about our users’ behavior and their devices (e.g., IP address in anonymized form, device type, browser type, preferred language, etc.). Hotjar stores this information in a pseudonymized user profile. The information is not used to identify a user. You may object to the storage of the user profile and information about your visit to our website, as well as to the setting of Hotjar tracking cookies. For more information, please visit this link and review Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy.

When the Trustbadge is accessed, the web server automatically saves a so-called server log file that contains your IP address, the date and time of the request, the amount of data transferred, and the requesting provider (access data), and documents the request. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted no later than 90 days after creation.

Additional personal data is transferred to Trusted Shops GmbH if, after completing an order, you decide to use Trusted Shops products or have already registered to use them. The contractual agreement between you and Trusted Shops applies. For this purpose, personal data is automatically collected from the order details. Whether you, as a buyer, are already registered to use a product is automatically verified using a neutral parameter—the email address hashed via a cryptographic one-way function. The email address is converted into this hash value, which cannot be decrypted by Trusted Shops, prior to transmission. After checking for a match, the parameter is automatically deleted.

Social media

OUR ONLINE PRESENCE ON FACEBOOK, YOUTUBE, LINKEDIN, AND XING

If you have given your consent to the respective social media operator in accordance with Article 6(1)(a) of the GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the social media platforms listed above, and usage profiles will be created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that are presumed to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact information, your rights in this regard, and settings to protect your privacy, please refer to the providers’ privacy policies linked below. If you still need assistance with this, please contact us.

Facebook is a service provided by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”). The information automatically collected by Facebook Ireland regarding your use of our online presence on Facebook is generally transmitted to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision by the European Commission for the United States. Our cooperation is based on the European Commission’s Standard Data Protection Clauses. Data processing in connection with a visit to a Facebook fan page is based on an agreement between joint controllers pursuant to Article 26 of the GDPR. Further information (information on Insights data) can be found here.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google regarding your use of our online presence on YouTube is generally transmitted to a server operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. No adequacy decision has been issued by the European Commission regarding the United States. Our cooperation is based on the European Commission’s Standard Data Protection Clauses.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn regarding your use of our online presence on LinkedIn is generally transmitted to and stored on a server operated by LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA. There is no adequacy decision by the European Commission for the United States. Our cooperation is based on the European Commission’s Standard Data Protection Clauses.

Xing is a service provided by New Work SE, Dammtorstraße 30, 20354 Hamburg.

You can reach us at the following contact information:

Suessco Sensors GmbH
Rathausplatz 18,
3130 Herzogenburg,
Austria

+43 (0) 2782 21179
sensors@suessco.com